PRIVACY COLLECTION STATEMENT
Protecting Your Privacy
Andrew Kerr Care is committed to protecting your privacy and to ensuring we can provide you with the best possible care and services. We are bound by the Privacy Amendment (Enhancing Privacy Protection) Act 2012 (Cth), which amends the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
We collect personal information about individuals directly from the individual or their legal representative. We will only collect information for a purpose that relates directly to our functions and activities as an aged care provider. We understand that you may not want to provide information to us. The information we request of you is relevant to providing you with the care and services you need. If you choose not to provide us with some or all of the information we request, we may not be able to provide you with the care and services you require.
We will use and disclose your personal information only for the purpose for which it was collected or for any other purpose that is otherwise directly related to our functions or activities as an aged care provider or otherwise permitted law.
We will not disclose your information to overseas recipients. If we do, we will take all steps that are reasonable in the circumstances to ensure that the overseas recipient does not breach Australian Privacy Principles.
If you wish to make a complaint about the way we have managed your personal information, you may make that complaint verbally or in writing by setting out the details of your complaint to the Privacy Officer.
Address: Andrew Kerr Care Ltd
PO Box 225, Mornington 3931
Telephone: 03 5975 6334.
Complaints will receive a formal response. If you wish to discuss your privacy issues with a third party, you can contact:
(i) Office of the Australian Information Commissioner
Telephone: 1300 363 992
(ii) Aged Care Complaints Commissioner
Telephone: 1800 550 552